Privacy Policy

1. Introduction

FishMind Technologies Pty Ltd (ABN to be confirmed) ("we", "us", "our") operates the AeroPilot platform accessible at aeropilot.com.au and app.aeropilot.com.au. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Who We Are

FishMind Technologies is an Australian company based in Melbourne, Victoria. We build monitoring software for rotary screw blowers and aeration equipment, serving operators across Australia and New Zealand.

• •Registered office: Ground Floor, 470 St Kilda Rd, Melbourne VIC 3004
• •Email: hello@aeropilot.com.au

3. Information We Collect

We collect the following categories of information:

3.1 Information you provide directly

• •Name, email address, phone number and company name when you submit an enquiry
• •Facility details, blower equipment information and site requirements
• •Account credentials when you register for the AeroPilot dashboard
• •Communications you send to us, including support requests

3.2 Information collected automatically

• •Device type, browser type, IP address and general location (country/region)
• •Pages visited, time spent and referring URLs
• •Cookies and similar technologies (see Section 9)

3.3 Equipment telemetry

• •Operating data from connected blowers: pressure, temperature, speed, current, power, runtime
• •Alarm events, equipment state changes and gateway connection status

Equipment telemetry relates to machines and operating conditions, not to individual workers. We do not collect personal information about site personnel through the monitoring platform.

4. How We Use Information

We use collected information for the following purposes:

• •Responding to enquiries and providing quotes
• •Delivering, maintaining and improving the AeroPilot service
• •Displaying equipment readings, managing alarms and producing reports
• •Sending service notifications and account-related communications
• •Complying with legal obligations
• •Protecting our rights, property and the safety of our users

We will not use your personal information for direct marketing without your consent.

5. Legal Basis for Processing

Under the Australian Privacy Principles, we collect and use personal information where:

• •You have given consent (e.g. submitting a contact form)
• •It is reasonably necessary for our business functions (APP 3)
• •It is required or authorised by law
• •It is necessary to perform a contract with you

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure (APP 11).

• •Cloud data is stored in Australian data centre regions
• •All data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
• •Access is controlled using role-based permissions and audit logging
• •On-site deployment is available for facilities requiring local data storage
• •We regularly review our security practices and infrastructure

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

7. Data Sharing and Disclosure

We do not sell, rent or trade your personal information. We may share information with:

• •Cloud infrastructure providers (Australian-hosted) to deliver the service
• •Payment processors for billing purposes
• •Professional advisors (legal, accounting) under confidentiality obligations
• •Law enforcement or regulatory bodies where required by law

If we disclose personal information to an overseas recipient, we will take reasonable steps to ensure they comply with the APPs (APP 8). Currently, all primary data storage is within Australia.

8. Your Rights

Under the Privacy Act 1988, you have the right to:

• •Request access to the personal information we hold about you (APP 12)
• •Request correction of inaccurate or outdated information (APP 13)
• •Request deletion of your personal information where lawful
• •Withdraw consent for marketing communications at any time
• •Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

To exercise any of these rights, contact us at hello@aeropilot.com.au. We will respond within 30 days.

9. Cookies and Tracking

Our website may use cookies and similar technologies to:

• •Remember your preferences and session state
• •Understand how visitors use the site (analytics)
• •Improve site performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the AeroPilot dashboard.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first at hello@aeropilot.com.au. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact

For any privacy-related enquiries or requests, contact:

• •FishMind Technologies Pty Ltd
• •Ground Floor, 470 St Kilda Rd, Melbourne VIC 3004
• •Email: hello@aeropilot.com.au